Templates Agency & Services
Agency & Services · Financial model

Agency Financial Model Template

A services business sells time. This template builds revenue from billable headcount, utilization, and bill rates, then subtracts fully-loaded delivery cost to reveal gross margin — the number that tells you whether each hire actually pays for itself.

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What this template builds

  • Revenue from billable staff × utilization × bill rate
  • Fully-loaded delivery cost (salaries + benefits)
  • Gross margin per billable head
  • Overhead: sales, admin, tools, and office
  • Full 3-statement forecast with cash timing

Key drivers & benchmarks

The numbers that shape a Agency & Services model — and roughly where healthy businesses land.

Utilization70–85%Billable hours ÷ available hours
Gross margin40–55%After delivery salaries
Bill rate ÷ cost rate2.5–3.5×The services multiple
Revenue per head$150–250KAnnualized, varies by discipline

Frequently asked

How do you model an agency or consulting business?
Build revenue from billable headcount multiplied by utilization and bill rate, subtract fully-loaded delivery salaries to get gross margin, then layer in non-billable overhead and flow it into the three statements.
What utilization rate should an agency target?
Most healthy agencies run billable utilization of 70–85%. Too low and margins erode; too high and delivery quality and retention suffer.
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Describe your business in a sentence and AI assembles the full 3-statement model — then edit every assumption yourself.

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